1. Introduction

Welcome to the LETS Organisation website. By accessing or using our website, digital resources, self-help tools, or services, you agree to comply with and be bound by these Terms and Conditions. If you do not agree, please do not use our website.

2. About Us

LETS Organisation ("we", "us", or "our") is a registered Non-Governmental Organisation (NGO) in Zambia (Certificate No: RNGO 101/2108/2023) and a registered private company limited by guarantee in the United Kingdom (Company No: 14548312).


3. Use of Website & Services

  • General Use: You agree to use this site for lawful purposes only and in a manner that does not infringe on the rights of others or restrict their use of the site.

  • Informational & Educational Purpose: Content provided on this site, including podcasts, downloadable tools, and self-help materials, is for general information, education, and support purposes. It is not a substitute for professional medical, legal, or emergency crisis advice.

    LEAP RELATED- LEAP (Employee Assistance Programme & Corporate Coaching): Corporate contracts and B2B arrangements for workplace wellbeing and counseling are governed by individual service agreement contracts. While LEAP reinvests profits into our NGO social initiatives, corporate engagement with LEAP does not constitute a charitable donation unless explicitly designated as such.

4. Donations & Payments

  • All donations made to LETS Organisation support our social initiatives and programs.

  • Payments and donations are processed through secure third-party payment gateways.

  • Unless required by law or specified for a particular campaign, donations are non-refundable once processed.

5. Intellectual Property

  • All content on this website—including logos, graphics, text, audio clips, downloadable PDFs, and branding—is the property of LETS Organisation unless stated otherwise.

  • You may download or print material for personal, non-commercial use only. You may not reproduce, redistribute, or use our content for commercial purposes without prior written consent.

6. User Conduct & Submissions

  • When interacting with our forms, contact tools, or member features, you agree not to submit false information, offensive material, or malicious code.

  • We reserve the right to restrict access to any user who violates these terms.

7. Limitation of Liability

While we strive to ensure that all information on our site is accurate and up to date, LETS Organisation provides the website "as is" and makes no warranties regarding uninterrupted access, accuracy, or completeness. To the fullest extent permitted by law, LETS Organisation shall not be liable for any indirect or consequential damages arising from your use of the site.


8. External Links

Our site may contain links to third-party websites or resources. LETS Organisation is not responsible for the content, privacy policies, or practices of external sites.


9. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the United Kingdom and Zambia. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the respective courts.

10. Contact Information

If you have questions regarding these Terms and Conditions, please contact us:

  • Phone / WhatsApp: +44 7495338830

  • UK Company Number: 14548312

  • Zambia NGO Certificate: RNGO 101/2108/2023

Terms & Conditions